Office of the Registrar

Academic Dismissal Undertaking

Add and Drop Courses

Allows students to adjust their course schedules during the official add/drop period without financial or academic penalty. Students apply through e-Services when manual processing is required; the process varies for undergraduate, monthly block and postgraduate programs.

Add and Drop Courses for Monthly Block Programs

Allows students to adjust their course schedules during the official add/drop period without financial or academic penalty. Students apply through e-Services when manual processing is required; the process varies for undergraduate, monthly block and postgraduate programs.

Appeal Against Student Conduct Decision

Apply for Graduation

Allows students in their final term to declare their intent to graduate, which triggers a degree-completion audit against the study plan. Eligible applications move to Registrar confirmation; ineligible ones are returned with reasons.

Assign Course Instructor

Allows colleges to assign an instructor to a section that was created without one (TBA) once the faculty appointment is confirmed, so that schedules are accurate and students can access Blackboard.

Campus Transfer

Cancel Section

Allows departments to request cancellation of a course section, for example because of low enrollment or an unavailable instructor. Requests are reviewed against policy, and affected students are notified and reassigned where possible.

Change Course Instructor

Allows colleges to replace the instructor of a section because of workload changes, unavailability or departmental reassignment. Updates are reflected in Banner and communicated to students.

Change Course Method

Change Coursework Grade – Postgraduate Courses

Allows instructors to request correction of a posted grade, for example after a confirmed calculation or transcription error or an approved re-evaluation. The Department Chair and Dean approve, and the Registrar updates the record and recalculates the CGPA.

Change Coursework Grade – Undergraduate Courses

Allows instructors to request correction of a posted grade, for example after a confirmed calculation or transcription error or an approved re-evaluation. The Department Chair and Dean approve, and the Registrar updates the record and recalculates the CGPA.

Change FA grade to W – Postgraduate Courses

Change FA grade to W – Undergraduate Courses

Change Final Exam Grade – Postgraduate Courses

Allows instructors to request correction of a posted grade, for example after a confirmed calculation or transcription error or an approved re-evaluation. The Department Chair and Dean approve, and the Registrar updates the record and recalculates the CGPA.

Change Final Exam Grade – Undergraduate Courses

Allows instructors to request correction of a posted grade, for example after a confirmed calculation or transcription error or an approved re-evaluation. The Department Chair and Dean approve, and the Registrar updates the record and recalculates the CGPA.

Change Program

Allows undergraduate students to request a change of academic program or major. Eligibility, admission requirements, sponsorship approvals and registration updates are checked in line with University policy and published deadlines.

Change Program

Allows undergraduate students to request a change of academic program or major. Eligibility, admission requirements, sponsorship approvals and registration updates are checked in line with University policy and published deadlines.

Change Section Number

Allows colleges to change a section number to align with gender-based or combined section policies (01–30 male, 31–60 female, 61–99 combined), for example when enrollment is low or a section attracts students of one gender only.

Change Section Room

Allows colleges to request a different classroom for a section when the assigned room is unsuitable because of capacity, missing facilities or scheduling conflicts.

Change Section Time

Allows academic departments to request a change to the scheduled time of a section. Where students are already registered, all affected students must approve and the change must not create timetable conflicts.

Course Registration

Course Registration

Registers newly admitted undergraduate students in their first-semester courses. Fully admitted students are registered automatically in pre-approved schedule blocks, while conditionally admitted students are registered manually by the College Registrar.

Course Registration

Registers newly admitted postgraduate students (diploma, master's and doctoral) in their first-semester courses. Students select their preferred courses subject to the program structure, registration load and course availability, and the Graduate Studies Registrar completes the registration after verification.

Course Registration for Sharjah Citizens

Course Registration Outside UOS

Allows undergraduate and postgraduate students to register for courses at another recognised higher education institution under the University's credit transfer policy, provided the courses align with the approved study plan.

Declare Concentration for Biotechnology Students

Declare Concentration for English Lang. & Liter. Students

Declare Minor

Declare Minor for Business College Students

Drop Schedule

Dropping Courses without 'F' Grade

Allows undergraduate students to drop a course after the add/drop period without receiving a failing grade (F), provided they meet the required conditions, such as the minimum registration load, sponsor approval and no financial holds.

Equivalency of Courses Transferred Within UOS

Supports students who change their major within the University by letting them choose which previously completed courses to transfer to the new program. Common compulsory courses transfer automatically, while electives are optional.

Equivalency of Postgraduate Courses Transferred Within UOS

Supports students who change their major within the University by letting them choose which previously completed courses to transfer to the new program. Common compulsory courses transfer automatically, while electives are optional.

Exchange Study Abroad Program

Extra Chance for Academic Dismissed Student

Gives academically dismissed students a formal channel to petition for a one-time exception to continue their studies. Petitions are reviewed academically and decided at senior level, and any approval is recorded in the student record.

FA Grade Removal – Postgraduate Courses

FA Grade Removal – Undergraduate Courses

Final Exam Review

Allows students to request a review of their final exam for material errors, such as addition, omission or transcription mistakes, within two weeks of grades being posted. An examination committee reviews the script and any correction is approved and posted.

Graduation Clearance

A unified clearance workflow for graduates. Once the degree is awarded, a case is routed to all concerned units to confirm there are no outstanding obligations, and graduation documents are released after full clearance.

Graduation Completion Letter

Allows students who have met all graduation requirements to request an official Graduation Completion Letter, issued signed in Arabic and/or English after the Registrar verifies eligibility and the fee is collected.

Incomplete Grade

Allows students who could not complete a final exam, project or training for valid, documented reasons to request an Incomplete (I) grade. Undergraduate requests go to the college; postgraduate requests go to the department and then the College of Graduate Studies.

Incomplete Grade Removal – Postgraduate Courses

Allows instructors to remove an approved Incomplete (I) grade once the student has completed the make-up assessment. The grade change is approved by the Department Chair and posted by the Registrar; an unresolved I converts to F.

Incomplete Grade Removal – Undergraduate Courses

Allows instructors to remove an approved Incomplete (I) grade once the student has completed the make-up assessment. The grade change is approved by the Department Chair and posted by the Registrar; an unresolved I converts to F.

Merge Sections

Allows colleges to merge two or more sections scheduled at the same time when enrollment is low. Merged sections must not create timetable conflicts or exceed approved capacity.

Offer Low Enrollment Class

Allows colleges to request that a section below the minimum enrollment stays open when justified, for example when graduating students need it to complete their degree or cancelling it would significantly delay progression.

Offer New Section

Allows colleges to request the opening of a new course section during the registration period, taking into account student demand, room availability, faculty workload and approved course capacities.

Official Academic Transcripts

Allows students to request official academic transcripts. The Registrar verifies the record and financial clearance before release; transcripts are issued electronically, with paper pickup available on presenting ID.

Petition for Reconsideration

Postgraduate Add and Drop Courses

Allows students to adjust their course schedules during the official add/drop period without financial or academic penalty. Students apply through e-Services when manual processing is required; the process varies for undergraduate, monthly block and postgraduate programs.

Postgraduate Change Concentration

Postgraduate Change Concentration

Postgraduate Change Program

Allows master's and postgraduate diploma students to request a change of academic program. The request is reviewed by the department, graduate studies and the registrar in line with University regulations.

Postgraduate Change Program

Allows master's and postgraduate diploma students to request a change of academic program. The request is reviewed by the department, graduate studies and the registrar in line with University regulations.

Postgraduate Change Track

Postgraduate Drop Courses without 'F' Grade

Allows postgraduate students to drop a course after the add/drop period without receiving a failing grade (F), provided they meet the required conditions, such as the minimum registration load, sponsor approval and no financial holds.

Postgraduate Exemption for the Academic Load

Allows postgraduate students to register for more or fewer credit hours than the standard minimum or maximum load, subject to academic justification and approval from the College of Graduate Studies.

Postgraduate Incomplete Grade

Allows students who could not complete a final exam, project or training for valid, documented reasons to request an Incomplete (I) grade. Undergraduate requests go to the college; postgraduate requests go to the department and then the College of Graduate Studies.

Postgraduate Incomplete Grade for Monthly Block Programs

Allows students who could not complete a final exam, project or training for valid, documented reasons to request an Incomplete (I) grade. Undergraduate requests go to the college; postgraduate requests go to the department and then the College of Graduate Studies.

Postgraduate Postpone Admission

Postgraduate Re-admission and Study Extension for Thesis Defense

Postgraduate Re-admission for Dismissed Students

Postgraduate Re-admit

Postgraduate Register Pre-requisite Concurrently

Postgraduate Scholarship Reactivation

Postgraduate Special Study

Postgraduate Study Postponement for Non-registered Students

Allows postgraduate students who have not registered for any courses in the current semester to request a study postponement. No financial penalties apply, and the approved postponement period is excluded from the maximum study duration.

Postgraduate Study Postponement for Registered Students

Allows postgraduate students who are registered for courses to withdraw from all of them in a semester. The process and financial implications depend on whether the withdrawal is made before or after the penalty period.

Postgraduate Submit Certification Equivalency

Postgraduate Submit Emirates ID

Postgraduate Submit English Language Proficiency Certificate

Postgraduate Submit Other Documents

Postgraduate Submit Transcript and University Certificate

Postgraduate Transfer Campus

Postgraduate Transfer Full Time to Part Time / Part Time to Full Time

Postgraduate Withdraw from Program

Probation Undertaking

Requires students placed on academic probation to acknowledge the terms of probation and commit to an academic recovery plan. The registration hold is lifted only after the online undertaking is signed.

Promoted Student Registration

Registers students promoted from the Foundation Year into the first year of the Medicine (MD) and Dental Medicine (DBS) programs. The student submits a request in e-Services, and financial clearance and course registration must be completed by the stated deadline.

Promoted Student Registration

Registers students promoted from the Foundation Year into the first year of the Medicine (MD) and Dental Medicine (DBS) programs. The student submits a request in e-Services, and financial clearance and course registration must be completed by the stated deadline.

Raise Capacity for a Student

Allows a student to request one extra seat in a full section, subject to eligibility, room capacity and safety limits. If approved, the student must register in Banner within the specified window and before the add/drop deadline.

Raise Registration Max Hours for Expected to Graduate

Allows undergraduate students in their final semester to exceed the maximum registration load when the additional credits will let them complete all program requirements by the end of the same semester.

Raise Section Capacity

Allows colleges to request a higher enrollment capacity for a section when demand justifies it. The assigned classroom must be able to hold the extra students; otherwise the section is first moved to a larger room.

Re-admit in the University

Reconsideration due to Medical Condition

Register Arabic for Non Arabs

Allows undergraduate students holding non-Arabic passports to register for the course Arabic Language for Non-Arabs, which builds essential Arabic skills for academic and daily communication.

Register in Certificates Program

Allows undergraduate students to register for one of the University's specialised certificate programs. These non-degree, non-accredited programs complement the student's main program and build skills in targeted fields.

Register Pre-requisite Concurrently

Allows students to register for a course and its prerequisite in the same semester under exceptional circumstances: when the student is expected to graduate that semester, or has already sat the prerequisite's final exam and failed.

Register Thesis

Allows postgraduate students to register for thesis credit hours through e-Services. Registration is open throughout the semester to accommodate different proposal approval timelines and research progress.

Register Underload

Allows undergraduate students to register for fewer than the minimum credit hours for their level while keeping active registration status, for reasons such as medical accommodation, scholarship requirements or having fewer credits remaining to graduate.

Report a Cheating Instance

Split Section

Allows colleges to split a section into two or more when enrollment exceeds the approved capacity, to preserve instructional quality and balance student numbers.

Student Council

Student Issue

A central channel for students to submit exceptional academic petitions and policy-exception requests not covered by routine services. Cases are routed in sequence for a documented decision, and students are notified of the outcome.

Study a Course as Office Hours

Study Extension

Allows undergraduate students who have exceeded the maximum period of study to request an extension to complete their degree. Requests are reviewed and approved at the appropriate academic level.

Study Extension for Thesis Defense

Allows postgraduate students who have reached the maximum study period to request additional time to complete and defend their thesis. Requests are evaluated at several academic levels.

Submission of English Language Proficiency Certificate

Substitute Course for Expected to Graduate Student

Allows undergraduate students in their final semester to register for an approved substitute course in place of a required major course, so they can graduate on time when the original course is unavailable or has been failed repeatedly.

To Whom It May Concern Letter

Provides an official To Whom It May Concern letter confirming a student's enrollment or status for external entities such as embassies, employers and sponsors. The letter is issued electronically and/or as a stamped hard copy.

Update Personal Information on Graduation Documents

Allows graduating students to confirm their personal details for printing on graduation documents by uploading a valid passport and UAE ID. Academic Records audits the data and sends a preview for the student to confirm before printing.

Withdrawal from Semester

Allows undergraduate students to formally withdraw from all registered courses in a semester. The process and any financial implications depend on whether the request is submitted before or after the penalty period set out in the Finance Instructions.

Withdrawal from Semester

Allows students to request an approved, temporary suspension of study (optional withdrawal / study postponement). Finance clearance, sponsor or scholarship checks and college verification of eligibility are completed before the status is posted.

Withdrawal from University

Allows students who intend to leave the University permanently to submit an official withdrawal request with the required documents. Clearance is obtained from the designated units and the withdrawal status is posted to the student record.