IT Support
IT Technical Support
Main Responsibility: Installing and configuring computer hardware, software, systems, Virtual Desktops, printers and scanners. Monitoring and maintaining computer systems and networks. Responding in a timely manner to service issues and requests. Providing technical support across the campus (in person or over the phone).
Service Desk
IT Service Desk is the primary point of contact for monitoring and owning incidents, addressing user requests/questions, and providing a communication channel between other service management functions and the user community.
Technologies on Campus
Learning spaces at the University of Sharjah (UOS) vary between petite, small, medium, large, and extra-large spaces that accommodate between 12 learners to groups larger than 150. UOS utilizes innovative solutions that support collaborative learning activities.
Help and Support
We can help you with your audio-video needs, whether it be using AV in campus classrooms or setting up digital signage. Contact us for a quick consultation, and we’ll help you find the best solution. Visit IT Service Desk page .
Need to report a problem?
Contact the IT Service Desk: servicedesk@sharjah.ac.ae
Or call: 06-5050 000
