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Dr.Shaker Jamal Saleh Bani Melhem Assistant Professor Academic RankAssistant Professor

Specialization:

  • Ph.D. Human Resource Management (HRM),University Utara Malaysia (UUM), Malaysia,2015

Research Interests:

  • HRM, Organizational Behavior, Leadership, tourism and innovative behavior.

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Ph.D. 2015 University Utara Malaysia (UUM), Malaysia,Human Resource Management (HRM). M. A. 2010 University Utara Malaysia (UUM), Malaysia, Human Resource Management (HRM). B. A. 2007 Al-Albayt University , Jordan, Computer Information System (CIS).
September 2015- Present, Assistant Professor, Department of Management, College of Business Administration, University of Sharjah, United Arab Emirates. ( www.sharjah.ac.ae). Courses taught: Undergraduate : Human Resource Management, Organizational Behavior, Leadership and Management, Operation management & Supply Chain, Total Quality Management, Quantitative Business Analysis, legal for business environment, and Principle of Management. Postgraduate (MBA): Leadership and Organizational Behavior February 2013 –June 2015 Lecturer (Full Time), Faculty of finance and business administration, Al-Madinah International University (Mediu) at Malaysia (www.mediu.edu.my). Courses taught: Human Resource Management, Organizational Behavior, Strategic Human Resource Management, strategic management, Total Quality Management, Operational Management, Quantitative analysis, Principle Of Management, Business Communication and Computer information system (MIS) . 2007–2008 Computer Teacher, Ministry of Education, Jordan. June 2014-June 2015 Dean of student affairs, Al-Madinah International University (Mediu) at Malaysia (www.mediu.edu.my). May 2014- April 2015 Acting dean of Quality & University Development, Al-Madinah International University (Mediu) at Malaysia (www.mediu.edu.my). February 2013 –June 2015 Head of Islamic finance & banking department in the faculty of finance and business administration , Al-Madinah International University (Mediu) at Malaysia (www.mediu.edu.my). 2011-2013 Head of student services department, Al-Madinah International University (Mediu) at Malaysia (www.mediu.edu.my).
•2016-2019: Conducted eight different training courses at the University of Sharjah Training Center. University of Sharjah Training Center. •2017: Attended a training program titled “class time reconsidered: Active learning in the university classroom” by Prof. Derek Bruff, Director, Organized by the institute of leadership in higher education [University of Sharjah, UAE, April 30, 2017]. •2014: Attended a training program titled “How to use Amos for research analysis”. Al-Madinah international university – Malaysia •2013: Attended a training program titled - How to use “SPSS” for research analysis. UUM – Malaysia, 2013. •2013: Attended a training program titled - “ISO 9001: 2011 Internal Quality Auditing”-Provided by Malaysian government. •2013: Attended a training program titled “How to do Business reports”. Al-Madinah International University – Malaysia. •2012: Attended a training program titled “Microsoft Dynamic Customer Relationship Management system (CRM)”. Al-Madinah International University – Malaysia. •2012: Participated in Training program on Alim and Campus Management System (CMS). Al-Madinah International University – Malaysia. •2009: Participated in workshop titled “International Human Resource Management”, 2009, University Utara Malaysia.
•2019-2020: Member of Recruitment Committee [University level]. •2019-2020: Member of the University Training Center Committee. [University level]. •2019-2020: Member of Recruitment Committee [Department level], College of Business Administration, Department of Management. •2018-2020 & 2020/2024.: University of Sharjah- Strategic Plan 2020/2024- Champions Committees. [University level]. •2018-2019: Member of University Training Center Committee. [University level]. •2017-2018: Member of Recruitment Committee [University level]. •2017-2018: Member of Recruitment Committee [Department level], College of Business Administration, Department of Management. •2017-2018: Member of MBA program committee, College of Business Administration. •2017-2018: Member of Accreditation Committee [department level], College of Business Administration, Department of Management. •2017-2018: Chair of Student Affairs Committee [College level], College of Business Administration. •2016-2017: Member of Student Affairs Committee [University level], 2016-2017. •2016-2017: Member of Student Affairs Committee [college level], College of Business Administration. •2016-2017: Member of University Training Center Committee. [University level].
•2017-2018: Funding a Seed Research Project- No.1703030205- University of Sharjah. •Jan 2014-April 2014: Research assistant for Knowledge Transfer Program (KTP) research grant under University Utara Malaysia (UUM). The project title “promoting service innovation in hotel industry through HRM practices & knowledge sharing (s/o code: 12358).
•Bani-Melhem, S., Quratulain, S., & Al-Hawari, M. A. (2019). Customer incivility and frontline employees’ revenge intentions: interaction effects of employee empowerment and turnover intentions. Journal of Hospitality Marketing & Management, 1-21. (Ranked Q1, Scientific Journal Rankings (SJR). A (ABDC) Impact Factor: 3.011. •Bani-Melhem, S., Abukhait, R. M., & Faridahwati Mohd Shamsudin (2019) “Does job stress affect innovative behaviors? Evidence from Dubai five-star hotels”. Journal of Human Resources in Hospitality & Tourism. Forthcoming. Accepted. (Ranked Q2, Scientific Journal Rankings (SJR). B in (ABDC). •Al-Hawari, M. A., Bani-Melhem, S., & Quratulain, S. (2019). Do Frontline Employees Cope Effectively with Abusive Supervision and Customer Incivility? Testing the Effect of Employee Resilience. Journal of Business and Psychology, 1-18. ).(Ranked Q1, Scientific Journal Rankings (SJR) A in (ABDC). Impact Factor: 2.6. •Abukhait, R. M., Bani-Melhem, S., & Faridahwati Mohd Shamsudin (2019). Do employee resilience, focus on opportunity, and work-related curiosity predict innovative work behavior? The mediating role of career adaptability. International Journal of Innovation Management. Forthcoming. Accepted. (Ranked Q2, Scientific Journal Rankings (SJR). B in (ABDC). •Abukhait, R. M., Bani-Melhem, S., & Zeffane, R. (2019). Empowerment, Knowledge Sharing And Innovative Behaviours: Exploring Gender Differences. International Journal of Innovation Management, 23(01), 1950006. . (Ranked Q2, Scientific Journal Rankings (SJR). B in (ABDC). •Al-Hawari, Mohd A., Shaker Bani-Melhem, and Faridahwati Mohd Shamsudin (2019). Determinants of Frontline Employee Service Innovative Behavior: The Moderating Role of Co-worker Socializing and Service Climate. Management Research Review. Forthcoming. (Ranked Q2, Scientific Journal Rankings (SJR). •Bani-Melhem, S., Zeffane,R, & Albaity, M., (2018). Determinants of Employees’ Innovative Behavior. International Journal of Contemporary Hospitality Management, vol. 30 (3). (Ranked Q1, Scientific Journal Rankings (SJR) A in (ABDC). Impact Factor: 3.957 •Zeffane,R., Melhem, S. J., & Baguant, P (2018). The impact of job satisfaction, trust, gender and supervisor support on perceived organizational performance: an exploratory study in the UAE service sector. Int. J. Business Excellence, forthcoming. Vol. 14, No. 3. (Ranked Q2, Scientific Journal Rankings (SJR). •Zeffane,R., Melhem, S. J., (2017). Trust, Job Satisfaction, Perceived Organizational Performance and Turnover Intention: A Public-Private Sector Comparison in the United Arab Emirates. Employee Relations. vol. 39 (7). (Ranked Q1, Scientific Journal Rankings (SJR). •Albaity, M., & Melhem, S. B. (2017). Novelty seeking, image, and loyalty—the mediating role of satisfaction and moderating role of length of stay: International tourists' perspective. Tourism Management Perspectives, 23, 30-37. (Ranked Q1, Scientific Journal Rankings (SJR). •Zeffane, R., & Melhem, S. B. (2018). Do feelings of trust/distrust affect employees' turnover intentions? An exploratory study in the United Arab Emirates. Middle East Journal of Management, 5(4), 385-408. •Mat, N. & Noorulsadiqin Azbiya, Y, Melhem, S. J., (2016). Knowledge Sharing Effect on HRM Practices and Organizational Innovation among Malaysia’s Four and Five Star Hotels. International Business Management 10 (16) :3580-3590, 2016 . ISSN: 1993-5250. (Ranked Q3, Scientific Journal Rankings (SJR).
Postgraduate dissertations (2017-2019)- Research titles as follows: 1- Safya Almazrouei (2017-2018). The impact of Leader Member Exchange (LMX) and the Empowerment Leadership on Employee Voice Behavior: the mediating role of Psychological Empowerment. Accepted and Submitted to college of Business Administration, University of Sharjah INTERNATIONAL REFEREED CONFERENCES Research Grant SUPERVISION 2- Janna Abdalla (2017-2018). Does high Job Security lead to Counterproductive Work Behavior (CWB)?: The moderating role of Accountability. Accepted and Submitted to college of Business Administration, University of Sharjah 3- Khawla Alserkal, (2017-2018). Determinants of Employee Creativity in UAE public sector. The mediating role of Employee Happiness. Accepted and Submitted to college of Business Administration, University of Sharjah 4- Salma Ghufli (2017-2018). Determinants of Organizational Citizenship Behavior (OCB). The mediating role of Felt Obligation. Accepted and Submitted to college of Business Administration, University of Sharjah. 5- Ali Sajwani (2018-2019). The Impact of Training & Development and Employee Empowerment on Employee Innovative Behavior: The Mediating Role of Knowledge Sharing. Accepted and Submitted to college of Business Administration, University of Sharjah. 6- Alya Salim (2018-2019).Comparison between the impact of Abusive Supervision & Open Leadership style on Knowledge Sharing: The mediating role of Knowledge Sharing. Accepted and Submitted to college of Business Administration, University of Sharjah. 7- Dalal Al Kaabi (2018-2019). The impact of Leader Member Exchange (LMX) and Job Stress on Employee Engagement: The mediating role of Emotional Exhaustion. Accepted and Submitted to college of Business Administration, University of Sharjah. Internal examiner: Spring 2019: Rafeeah Alketbi (2019). Internal examiner- MBA- Research title: “The Impact of Workplace Happiness on Employee Performance and Level of Creativity” - Accepted and Submitted to college of Business Administration, University of Sharjah. 2014: Internal examiner- MBA- Research title: “The factors affecting employee job satisfaction of universities libraries in Malaysia -Al-Madinah International University”. Undergraduate dissertations (>30) (2012-2014). Al-Madinah International University (Malaysia), Department of Business Administration.
December -2011: Awarded as the best staff in the Al-Madinah International University(Mediu) at Malaysia. June- 2012: Awarded as the best staff in the Al-Madinah International University(Mediu) at Malaysia.
•2016 - 2017: I have been involved in research project funded by the UAE General Authority of Youth & sports Welfare, with overall budget exceeding $30,000. Project title: The impact of corporate governance on organizational performance: The case of UAE General Authority of Youth & sports Welfare. Submitted to the UAE General Authority of Youth & sports Welfare. •2016-2019: Conducted seven training courses in different areas related to management. At University of Sharjah Training Center. •November 2015: Conducted an “employer survey” to collect data about our faculty graduates from the managers in different sectors in UAE, and then prepared full report including the analysis of the data for the accreditation purpose. [College level], College of Business Administration. •2016-2017: Participated in the “Sharjah Award for doctoral dissertations in administrative sciences in the Arab world”.
My philosophy of teaching is somehow similar to that of David Kolb’s theory of experiential learning. Students should involve in experiential learning which they have to participate directly in real activities (i.e. case studies, individual and group assignments, group projects, or simulated work experiences), and then have the chance to critically reflect and analyze those experiences through discussions in the class, individually written reflection exercises, or similarly insightful debriefing activities. Learning through experience is the natural thought language that we likely to use in our lives. As such, Learning through experience is taught in a mode in which students learn naturally. The natural character of experiential learning allows for greater transferability and application of the lessons to other circumstances outside of the classroom. Additional, the diversity of experiences related with this kind of experiential learning tends to meet the requirements of varied learners. Teaching the Subject Even though experiential learning lessons take need much work to prepare than some less involved teaching methods, they tend to promote higher levels of student commitment and understanding. In addition, students commonly have more fun contributing and sharing in experiential learning. The outcome is that students not only learn important lessons, but they also have the chance to actively experiment with their understandings about each topic, thus developing their skills and abilities to apply the lessons to environment outside of the classroom. My aim is to create a commitment, student-centered, and creativity-inducing learning environment. To make sure that we achieve these learning outcomes, I always make sure that the objectives of my course learning include critical thinking and application of skills. In order to achieve this goal, I struggle to make a classroom environment suitable to such learning. The environment of trust and engagement in my classroom assist to create a situation in which students are authorized to help in the construction of the learning environment. Then, teacher and student discussions unfold as the students actively experience, reflect upon, and analyze the subject topic. While engaged in such discussions with my students and while leading the students through reflective debriefings, I am constantly aware that in my position as an instructor I can have a profound positive or negative influence on the students’ learning experience. I continually monitor my behaviors and decisions via objective means (such as student evaluations and student performance) and subjective measures (such as informal discussions with students and peers). All of these mechanisms give me opportunities to reflect and build self-awareness so that I can better contribute to a positive, balanced, and fundamentally beneficial classroom experience. I believe that all students learn differently. As a lecturer, I always try to meet the individual learning needs of diverse learners by offering a wide variety of learning approaches in each of my courses. Students involve in different of individual exercises, group-oriented, and class-wide. Class-wide discussions and debates are supplemented by team-level problem solving exercises, group deliberations, and group presentations/teaching opportunities. Individual intellectual activities including case study analysis, self-assessment opportunities, and reflective written development planning further enhance student ownership of the lessons. By giving students such a diversity of means by which to learn, I am able to guarantee that everybody has the chance to find meaning in, and join to, the lesson topics in their own specific way. Conclusion The philosophy of my teaching promotes comprehensive learner exploration of the subject matter. This technique depends on students taking an active role in their learning. For this reason, I always attempt to provide a situation that raises trust and in which students have the confidence to share their ideas without fear of reprisal or rejection. As course instructor, I will ideally act basically as a helper, assisting students to accomplish both the course learning objectives and their own individual learning goals.
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