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University Service Desk
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Sharjah University
University of Sharjah
Administration
Information Technology Center
Security & Governance
Security & Governance
IT security services ensure University’s precious Data is protected with Confidentiality, ensure its integrity and Availability.
Security Monitoring
24X7 Security Incidents Event Monitoring recently established. All Critical services are now security monitored for any intrusion, Data breech and cyber attacks.
Online Security Trainings
Periodically Security trainings are offered to staff Example – Email security, Data protection, Ransomware etc. Phishing simulations are conducted to test awareness levels.
Security & Governance
Services provided
Managed Detection and Response of security incidents through SIEM 24X7
Threat intelligence sharing
Vulnerability assessment for Critical services and advising Patch updates
Security Awareness online trainings
End point security review
Network security review
Email Security review
Policy Governance
Penetration tests
Dos & Don'ts
If you suspect a Cyber-attack, Data breech or any other IT security incidents report to IT service desk.
In case you feel your University IT account is compromised, Reset your password.
Ensure password complexity
Never Share your password
Store your data only in appropriate UoS approved Storages (UosDrive or Departmental share drives
Don’t store data in Public Cloud storages like Google Drive or Dropbox etc.
University will never ask to share information through Non-IT channels
Use always University Email services as the primary mode of email communication
Ensure University Data is not shared outside publicly
Avoid public Display of your identity
Frequently asked Questions
How do I recognize a Phishing mail?
• Don’t immediately interact with mail, do not click on any links or attachments, it may infect your computer • Use the REPORT Phish Button feature • University’s IT security systems will automatically analyze and protect your email • Always verify the senders email address and ensure it is with ....@Sharjah.ac.ae • Ensure the email id is spelled correctly. • Fraudsters may pretend and disguise email address with minor errors
What precautions to be taken while working from Home ?
• If you are connected to University VPN with non-University device such as personal laptop or Mobile, ensure it is patch updated and with an Antivirus with latest updates • Try to carve out a personal space for Work, with Computer screen not facing to Guest or outsiders • Ensure you are connected directly to University VPN, no through private VPNs. Try to use State ISP like Etisalat or Du only. • While doing online transaction with confidential nature, ensure caution and screens are not left unlocked if you are stepping away. • If you suspect a Data breech or security incident or your account is compromised reach out to IT service desk.
Need to report a problem?
Contact the IT Service Desk:
servicedesk@sharjah.ac.ae
or call 06-5050 0000
