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Network Section

​Network Section are responsible for maintaining networks and solving any problems that may occur with them. Main tasks: installing and configuring networks components and systems., maintain core, distribution, edge switches and security devices that ensure the optimal operation of the network. Furthermore, monitoring networks and systems to identify how performance can be improved. 
Network Section

Telecom Section

Telecom Section provides manages and support telecommunications services. Planning and directing the installation and maintenance of telephone and communications systems and services. Video Conferencing is part of the Telecommunication portfolio this includes Zoom , Avaya and Teams.  
Telecom Section

System Admin Services

The system administrators Unit is responsible for the maintenance, configuration, and reliable operation of computer systems, servers, cloud services, and IT Services. They install hardware and software and participate in the acquisition of new IT Services and development to continuously improve and keep up with the IT business and academic needs of their organization. System administrators also actively resolve problems and issues with IT Services (in-house or Cloud-based) systems to limit work disruptions within the University. 
System Admin Services

Database Services

Database administrators (DBAs) use Database software mainly Oracle and SQL to store and organize data. This includes capacity planning, installation, configuration, database design, migration, performance monitoring, security, troubleshooting, as well as backup and data recovery. 
Database Services


Need to report a problem? 
Contact the IT Service Desk: servicedesk@sharjah.ac.ae 
or call 06-5050 0000