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IT Support

IT Support Section has three units:

1. IT technical support

Main Responsibility Installing and configuring computer hardware, software, systems, Virtual Desktops, printers and scanners. Monitoring and maintaining computer systems and networks. Responding in a timely manner to service issues and requests. Providing technical support across the campus (this may be in person or over the phone).
IT technical support

2. Service desk

IT service desk is the primary point of contact for monitoring / owning incidents, addressing user requests/questions and providing a communications channel between other service management functions and the user community.
Service desk

3. Audio Video (AV) Unit Services

The Audio Video Unit offers a variety of services such as AV setup, configuration, troubleshooting, system design, system installation & integration, Digital Signage solutions, and other related AV equipment to learning spaces, offices, lecture theaters, laboratories, and classrooms.
Audio Video (AV) Unit Services

Technologies on Campus

Learning spaces at the University of Sharjah (UOS) vary between petite, small, medium, large and extra-large spaces that accommodate between 12 learners to groups larger than 150. UOS utilizes innovative solutions that serve colleges' common goals for learning spaces and advanced collaborative learning activities.

Help and/or Support:

We can help you with your audio video needs, whether it be using AV on-campus classrooms or support for a college signage setup. You may contact us for a quick consultation, and we will figure out the right solution. Click here to visit IT Service Desk page.
Technologies on Campus

Need to report a problem? 
Contact the IT Service Desk: 
or call 06-5050 0000