Main Responsibility Installing and configuring computer hardware, software, systems, Virtual Desktops, printers and scanners. Monitoring and maintaining computer systems and networks. Responding in a timely manner to service issues and requests. Providing technical support across the campus (this may be in person or over the phone).

IT service desk is the primary point of contact for monitoring / owning incidents, addressing user requests/questions and providing a communications channel between other service management functions and the user community.

The Audio Video Unit offers a variety of services such as AV setup, configuration, troubleshooting, system design, system installation & integration, Digital Signage solutions, and other related AV equipment to learning spaces, offices, lecture theaters, laboratories, and classrooms.

Learning spaces at the University of Sharjah (UOS) vary between petite, small, medium, large and extra-large spaces that accommodate between 12 learners to groups larger than 150. UOS utilizes innovative solutions that serve colleges' common goals for learning spaces and advanced collaborative learning activities.

Help and/or Support:

We can help you with your audio video needs, whether it be using AV on-campus classrooms or support for a college signage setup. You may contact us for a quick consultation, and we will figure out the right solution. Click here to visit IT Service Desk page.