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Faculty FAQ

Here you can find Blackboard Frequently Asked Questions (FAQs) for Faculty.

Email servicedesk at servicedesk@sharjah.ac.ae and ask to reset your password. Don't forget to mention your name, email and ID number.
If you are connected in the university of Sharjah network, blackboard will open based on your PC Login username
If you are login from outside UoS network, a popup window will appear. Insert your username and password   as follows: 
Username: Sharjah\Your University ID
Password: University Network password
your Blackboard username and password are not different han 
 - Username : sharjah\University ID (ex. 101...)
 - Password : University Network Password
Email servicedesk at servicedesk@sharjah.ac.ae and ask to reset your password. Don't forget to mention your name, email,ID number. and a photocopy of yourID
  
End users must use a certified or compatible operating system and browser configuration with the Blackboard Academic Suite.
preferred to be " Google chrome" 
Click here to view the Supported Browsers.
Click here to check if you rbrowser is supported 




At the beginning of each semester respective courses are created automatically into Blackboard based on schedules finalized by the registration's office.

It is required that all course enrollments should be accurately updated in Banner registration system.

Any change to course creation should be done in the Banner registration system and it will take effect on Blackboard accordingly. 

​​​​courses are not added manually they are reflection of what is available in banner

If you can't see your courses on Blackboard after the semester begin, then probably your courses are not yet added into the Banner registration system. Please check with your college secretary or college registrar to make sure that your courses are updated in the registration system.

Courses are automatically updated on Blackboard shortly after they are added to the Banner registration system.

If you still can't see your courses, please email Blackboard Support at servicedesk@sharjah.ac.ae to check your issue. Don't forget to mention the missing courses, sections and your ID.

Faculty members can nominate other staff and/or students to be additional instructors or teaching assistants on a Blackboard course. The faculty member must remain a course instructor and retain responsibility for the Blackboard course.

To request such access please email Blackboard Support at servicedesk@sharjah.ac.ae . Don't forget to mention Teaching Assistant or Instructor name, ID ,Course Name and Course ID




  • Access your course from the Courses
  • Click on Course Information
  • Point to "Build Content"
  • Select "Syllabus"
  • Enter the Syllabus Name in the text box
  • To upload the Syllabus document
    • Select "Use Existing File"
    • Click "Browse My Computer", and select the Syllabus file from your computer
    • Click Submit

            OR 

  • To create a new Syllabus
    • Click "Create New Syllabus"
    • Click on Submit
    • Enter the Syllabus headings and descriptions
    • Click Submit

For more information, visit the Blackboard Short Guide.

  • Access your course from the Courses 
  • Click on content
  • Point to "Build Content"
  • Select "Item"
  • Type a Name for the item to be added (ex. lecture#1)
  • Under Attachments, Click "Browse My Computer" and select the file from your computer
  • Under Standard Options, select Yes to Permit Users to View this Content
  • Click Submit

To add or edit a content on your Blackboard course, make sure to set the edit mode to ON. Edit mode is located at the top right of the course.

For more information, visit the Blackboard Short Guide.

  • List Module found in the "My Courses" Tab
  • Click on External Links
  • Point to "Build Content"
  • Select "Web Link"
  • Enter the name for the website
  • Enter the URL of the website
  • Click Submit
    • To edit your profile Information 
    • Open Blackboard 
    • on the left side of your landing page you can click on " your name" its the second tab on the left
    • edit your profile picture and add some useful information about your self
    • To add information about your self within  the course 
    • Access your course from the Courses 
    • Click on "Contacts"
    • Click "Create Contact"
    • Fill your information
    • Click Submit

For more information, visit the Blackboard Short Guide. 


  • Access your course from the Courses
  • Under Control panel > Customization > Properties > Go to option number 6: Set Language Pack  > change it to the other language and make sure to select Enforce Language  Pack
  • You may find few links in the course menu that are still not changed. To change them, Point the mouse over the link > Click on the arrow to the right of the name > Select Rename Link > Type the name > Click on the green mark to save
  •  Access your course from the Courses 
  • Under Control panel > Customization > Teaching Style > Go to option number 6: Select Banner > Click Browse My Computer and select the Image you want to add

OR

Once you click on courses,you can add a course image by clicking on the 3 dots beside the the course name ,select a course image and upload it 

A recommended size for banners is approximately 1200 x 300 pixels OR larger

Discussions allow students to reply to a forum topic posted by the instructor, reply to one another, and start new threads within the forum. Users do not have to be online at the same time for the history of a discussion to be read.
click here to know how to add a discussion board
click here for short Guide  
Click here to view the answer.
Click here to view the answer.


  • Access your course from the Courses
  • On the Left-Hand Pane Click on Users and Groups
  • Click on Users
  • To list all students, Select Not Blank from the drop down menu then click Go


  • Access your course from the Course List Module found in the "My Courses" Tab
  • In the Control Panel, Click on Evaluation
  • Click on Performance Dashboard
  • You can now see each students' Name, surname, Username, date/time of last login, days since last login, and links to their Review Status (how many items with Review Status enabled that they have marked as "Reviewed"), Adaptive Release and Grade information
Click here to view details steps on how to monitor your students 
  • Access your course from the Course List Module found in the "My Courses" Tab
  • Click on Grade Center >> Click on Full Grade Center
  • "Last Access" Column will show you the last time the student access the course
  • Access your course from the Courses
  • In the Control Panel, Click on Evaluation
  • Click Course Reports
  • Select the type of report you wish to view
  • Click the down arrow next to the report name and select run
  • Select the "Time Period", and select the "Users"
  • Click Submit to run the report and view it


The Assignment tool allows you to post an assignment, and then have students view this assignment and submit completed assignments as text and/or file attachments. Each assignment submission will be appended individually to the Grade Center.

Optionally, You can also check the assignments submitted for plagiarism using SafeAssign. If the option is enabled, the submitted assignment will be checked against a large number of "plagiarism databases" and gives as a result a SafeAssign report that highlights the content parts which appear as plagiarized and the matching % of plagiarism.

For more information, visit the Assignment guide

Assignments tool

Access your course >> Click on Assignment  >> point to Assessments >> Select Assignment >> Enter the Assignment Detail             

To enable plagiarism detection

Click on Submission Details >> under Plagiarism Tools, Click on Check submissions for plagiarism using SafeAssign >> Submit

For more information, visit the Assignment guide
Assignment tool
  • In the Control Panel, Click on Grade Center
  • Click on Full Grade Center
  • locate the column for the assignment you want to download
  • Click on the down arrow  next to the Assignment name
  • Click on Assignment File Download
  • Select the files to download. Click on the selection box to the left of Name column to select all files or click on the selection boxes to the left of specified student names to select them only
  • Click Submit
  • Click on download assignments now link to save the files to your personal computer
  • Click Save and choose the location you want to save your files 
You can either add students' grades one by one, by Selecting the required cell in the grade center, entering the grade and then pressing ENTER or using the up and down arrows in the Keyboard to switch to the next grades
OR  you can enter all students grades once by downloading the Grade Center file, entering the students grades and then uploading the Grade Center file again to reflect changes online
To download the grade center:
  • On the action bar, point to Work Offline and select Download
  • Select Full Grade Center
  • For the Delimiter Type, select Tab
  • Click Submit
  • Click Download
  • Select Save to save the file locally on your computer
  • Click Close and click OK 
To upload the updated excel file to the grade center:
  • On the action bar, point to Work Offline and select Upload
  • Click Browse My Computer to add the file located on your computer
  • For the Delimiter Type, Select Auto
  • Click Submit
  • From the list of data, check only the boxes to be uploaded then Click Submit

For more information, visit the Grade Center Guide.

  • in the Control Panel, Click on Grade Center >> Full Grade Center
  • Locate the column which contains the name of the survey.
  • Click the arrow at the right of the name
  • choose Attempts Statistics
After you create the test, you need to deploy it in a course content area for your student to see it.
  • Access your course from the Course List Module found in the "My Courses" Tab
  • Browse to the content area where you'd like students to see the quiz link (ex. Assignments)
  • Point to Assessments
  • Select Test
  • Select the test that you'd like to add and then click submit
  • The Test Options page will open
  • Under Test Availability, select Yes for make the link available
  • Click Submit​​​​




Here you can find Blackboard Frequently Asked Questions (FAQs) for Students.

- Click hereto view the answer. 
Your username and password are the network username and password that you use to access email and other university services. 
- Username : Sharjah\University ID (ex. U1414567)
- Password : University Network Password
Email servicedesk@sharjah.ac.ae and ask to reset your password. Don't forget to mention your name, email, phone contact and ID number.
There are three possible reasons why you are unable to successfully login to Blackboard.  
  1. The Technical settings on your computer are not set correctly
    In order to view Blackboard correctly on your computer then you need to have a number of settings enabled. Please CLICK HERE to check the Technical Settings needed for Accessing Blackboard page.  
  2. You didn't register for any course in the current semesterIf you didn't register for any course in the current semester yet then you will not be able to access Blackboard. If you have registered for your courses then they will be automatically updated on Blackboard shortly.
  3. You have financial hold
    If you didn't fulfill the tuition fees by the announced deadline, then you might have got a financial hold which blocks you from accessing Blackboard. In this case, you need to pay the tuition fees in order for Blackboard to be reactivated.

If none of the mentioned information is useful to your case, please email Blackboard Support at servicedesk@sharjah.ac.ae to check your status. Don't forget to mention your name, email, phone contact and ID number.

Click here to view the answer.
Additional Suggested Software: Adobe Acrobat Reader, Windows Media Player or equivalent, QuickTime plug-in, Real Player plug-in.
End users must use a certified or compatible operating system and browser configuration with the Blackboard Academic Suite.
Click here to view the Supported Browsers.

prefered to be "Google chrome" 


First make sure to register for your courses through the MyUDC or through the registration department. After you register for your courses, they will be automatically updated on Blackboard  Shortly.
If you still can't see your courses, please email Blackboard Support at servicedesk@sharjah.ac.ae . Don't forget to mention Your Name, ID, phone contact and Courses missed.
  • From the course menu select the Assignments link
  • Click on the assignment name you want to submit
  • Click on "Browse my Computer" to attach the assignment file for submission. 
    (we advise you to name the file as "Assignment name_ your id" )
  • Click Submit

For more information, Click here.

When your instructor enables plagiarism detection, you will see a message stating that "Your assignment will be reviewed through SafeAssign". This means that the submitted assignment will be checked against a large number of "plagiarism databases" and gives as a result a SafeAssign report that highlights the content parts which appear as plagiarized and the matching % of plagiarism. 
Optionally, instructor can allow students to view the generated SafeAssign report.

For more information, Click here.

From the course menu select the My Grades link. You can see all your grades for a specific course.
  • Below the course menu, click on the section number
  • Click on Group Discussion Board
  • Click on your section number to access the discussion board associated with it
  • From the course menu select contacts
  • You can find the instructor email, phone, office location and office hours
  • please check the following video for all details click here