Information Technology Center focuses on providing prompt and quality Service Support & Service Delivery to the entire University community (Faculty, Students and Staff).
Information Technology Center provides required technical support to all University of Sharjah community on the usage of the provided services; this is done using the ITIL framework and certified ITIL tools.
IT Technical Support and Services
Information Technology Center provides Technical Support to all University of Sharjah community this include Desktop Operating system, Security, and Applications in both physical and Virtual environments. We also provide printing support services in Offices, Labs, and library. We maintain the Hardware and software support for all the Desktops and IT equipment and peripherals. ITC Support provides support through Remote Access and onsite if needed.
Classroom Technologies provides leading support activities to users for all its scheduled-classrooms' facilities and computer labs. Information Technology Center provides multimedia solutions that can offer new ways of teaching and improve the academic use of technology.
The Classrooms are equipped with Virtual Desktops, which provides the faculty new desktops every time they login to it. We maintain more than 240 classrooms with custom-made Multimedia units, which enable the faculty members to present all sorts of media contents at any of the classrooms. We provide the necessary technical support and preventive maintenance.
The Information Technology Center supports the University events and provides different solutions such as Queue System, Signage System, and Audio Visual Conferencing.