• Extending Admission for the fall semester 2017/2018 for Graduate studies

    More
  • Admission for the Fall Semester 2017/2018

    More
  • Art History and Museum Studies Program

    More
  • Professional Diploma in Teaching

    More
  • 2nd Sharjah International Conference on Islamic Economy

    More
  • Sharjah 1st International Conference for Persons with Disabilities

    More
FAQs
​Here you can find Blackboard Frequently Asked Questions (FAQs) for Faculty.
LOGIN Information
Click here to view the answer.​​​​
- Username : University ID (ex. 123456)
- Password : University Network Password
Email helpdesk at helpdesk@sharjah.ac.ae and ask to reset your password. Don't forget to mention your name, email and ID number.​​​​

There are two possible reasons why you are unable to successfully login to Blackboard.  

  1. The Technical settings on your computer are not set correctly 
    In order to view Blackboard correctly on your computer then you need to have a number of settings enabled. Please CLICK HERE to check the Technical Settings needed for Accessing Blackboard page.  
  2. You might not have Blackboard courses
    If you have followed the first possible reason but still can't login to Blackboard then you may not have courses assigned to your ID so you will not be able to access Blackboard. please email Blackboard Support at helpdesk@sharjah.ac.ae to check your status. Don't forget to mention your name , email and ID number.
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Click here to view the answer.​​​​
End users must use a certified or compatible operating system and browser configuration with the Blackboard Academic Suite.
 
Click here to view the Supported Browsers.
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Course Availability and Enrollments

At the beginning of each semester respective courses are created automatically into Blackboard based on schedules finalized by the registration's office.

It is required that all course enrollments should be accurately updated in Banner registration system.

Any change to course creation should be done in the Banner registration system and it will take effect on Blackboard accordingly. 

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If you can't see your courses on Blackboard after the semester begin, then probably your courses are not yet added into the Banner registration system. Please check with your college secretary to make sure that your courses are updated in the registration system.

Courses are automatically updated on Blackboard shortly after they are added to the Banner registration system.

If you still can't see your courses, please email Blackboard Support at helpdesk@sharjah.ac.ae to check your issue. Don't forget to mention the missing courses, sections and your ID.

Exceptionally faculty members can nominate other staff and/or students to be additional instructors or teaching assistants on a Blackboard course. The faculty member must remain a course instructor and retain responsibility for the Blackboard course.

To request such access please email Blackboard Support at helpdesk@sharjah.ac.ae . Don't forget to mention Teaching Assistant or Instructor name, ID and the Course Name.

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Content Areas
  • Access your course from the Course List Module found in the "My Courses" Tab
  • Click on Course Information
  • Point to "Build Content"
  • Select "Syllabus"
  • Enter the Syllabus Name in the text box
  • To upload the Syllabus document
    • Select "Use Existing File"
    • Click "Browse My Computer", and select the Syllabus file from your computer
    • Click Submit

            OR 

  • To create a new Syllabus
    • Click "Create New Syllabus"
    • Click on Submit
    • Enter the Syllabus headings and descriptions
    • Click Submit

For more information, visit the Blackboard Short Guide.

  • Access your course from the Course List Module found in the "My Courses" Tab
  • Click on Course Documents
  • Point to "Build Content"
  • Select "Item"
  • Type a Name for the item to be added (ex. lecture#1)
  • Under Attachments, Click "Browse My Computer" and select the file from your computer
  • Under Standard Options, select Yes to Permit Users to View this Content
  • Click Submit

To add or edit a content on your Blackboard course, make sure to set the edit mode to ON. Edit mode is located at the top right of the course.

For more information, visit the Blackboard Short Guide.

  • Access your course from the Course List Module found in the "My Courses" Tab
  • Click on External Links
  • Point to "Build Content"
  • Select "Web Link"
  • Enter the name for the website
  • Enter the URL of the website
  • Click Submit
  • Access your course from the Course List Module found in the "My Courses" Tab
  • Click on "Contacts"
  • Click "Create Contact"
  • Fill your information
  • Click Submit

For more information, visit the Blackboard Short Guide.

Course Tools
  • Access your course from the Course List Module found in the "My Courses" Tab
  • Under Control panel > Customization > Properties > Go to option number 6: Set Language Pack  > change it to the other language  and make sure to select  Enforce Language  Pack
  • You may find few links in the course menu that are still not changed. To change them, Point the mouse over the link > Click on the arrow to the right of the name > Select Rename Link > Type the name > Click on the green mark to save
To add an image to the website’s opening page:
  •  Access your course from the Course List Module found in the "My Courses" Tab
  • Under Control panel > Customization > Teaching Style > Go to option number 6: Select Banner > Click Browse My Computer and select the Image you want to add

A recommended size for banners is approximately 480 by 80 pixels.

Chat occurs at the same time for all users. The Chat features of UOS allow you to text chat, answer a managed question queue, share a live web site with your peers and browse common course content from Blackboard UOS.
 
Discussions allow students to reply to a forum topic posted by the instructor, reply to one another, and start new threads within the forum. Users do not have to be online at the same time for the history of a discussion to be read.
To use these tools you must download an upgraded Java Plug-In.  The link for downloading this appears in the Blackboard window when you try to access these tools.  Just follow the directions listed there, or go to this link and download it http://java.com/en/download/manual.jsp 
Click here to view the answer.
Click here to view the answer.
Students' Monitoring Tools
  • Access your course from the Course List Module found in the "My Courses" Tab
  • On the Left-Hand Pane Click on Users and Groups
  • Click on Users
  • To list all students, Select Not Blank from the drop down menu then click Go

OR

  • Click on Grade Center >> Click on Full Grade Center
  • You can see all enrolled students
  • Access your course from the Course List Module found in the "My Courses" Tab
  • In the Control Panel, Click on Evaluation
  • Click on Performance Dashboard
  • You can now see each students' Name, surname, Username, date/time of last login, days since last login, and links to their Review Status (how many items with Review Status enabled that they have marked as "Reviewed"), Adaptive Release and Grade information
  • Access your course from the Course List Module found in the "My Courses" Tab
  • Click on Grade Center >> Click on Full Grade Center
  • "Last Access" Column will show you the last time the student access the course
  • Access your course from the Course List Module found in the "My Courses" Tab
  • In the Control Panel, Click on Evaluation
  • Click Course Reports
  • Select the type of report you wish to view
  • Click the down arrow next to the report name and select run
  • Select the "Time Period", and select the "Users"
  • Click Submit to run the report and view it
Assessments (Assignments, Tests, Surveys) and Grading

The Assignment tool allows you to post an assignment, and then have students view this assignment and submit completed assignments as text and/or file attachments. Each assignment submission will be appended individually to the Grade Center.


Optionally, You can also check the assignments submitted for plagiarism using SafeAssign. If the option is enabled, the submitted assignment will be checked against a large number of "plagiarism databases" and gives as a result a SafeAssign report that highlights the content parts which appear as plagiarized and the matching % of plagiarism.


For more information, visit the Assignment guide

Assignments tool

Access your course >> Click on Assignment  >> point to Assessments >> Select Assignment >> Enter the Assignment Details


To enable plagiarism detection:

Click on Submission Details >> under Plagiarism Tools, Click on Check submissions for plagiarism using SafeAssign >> Submit


For more information, visit the Assignment guide
Assignment tool
  • In the Control Panel, Click on Grade Center
  • Click on Full Grade Center
  • locate the column for the assignment you want to download
  • Click on the down arrow  next to the Assignment name
  • Click on Assignment File Download
  • Select the files to download. Click on the selection box to the left of Name column to select all files or click on the selection boxes to the left of specified student names to select them only
  • Click Submit
  • Click on download assignments now link to save the files to your personal computer
  • Click Save and choose the location you want to save your files in
You can either add students' grades one by one, by Selecting the required cell in the grade center, entering the grade and then pressing ENTER or using the up and down arrows in the Keyboard to switch to the next grade.
 
OR  you can enter all students grades once by downloading the Grade Center file, entering the students grades and then uploading the Grade Center file again to reflect changes online.
 
To download the grade center:
  • On the action bar, point to Work Offline and select Download
  • Select Full Grade Center
  • For the Delimiter Type, select Tab
  • Click Submit
  • Click Download
  • Select Save to save the file locally on your computer
  • Click Close and click OK 

To upload the updated excel file to the grade center:
  • On the action bar, point to Work Offline and select Upload
  • Click Browse My Computer to add the file located on your computer
  • For the Delimiter Type, Select Auto
  • Click Submit
  • From the list of data, check only the boxes to be uploaded then Click Submit

For more information, visit the Grade Center Guide.

Smart Views option allows you to have a Grade Center view for each section separately. To create smart view for a section, Please follow the below steps.
 
To Create the section view:
  • From course menu, click on Course Section(s)
  • Click the Action Link for the required section to access the contextual menu and select Create Smart View
  • A message will appear stating that the smart view is created

To view the section alone in the grade center

  • From the Full Grade Center, Click on Filter
  • From Current View, select the section you want to view
  • Rows related to that section will only appear in the grade center

For more information, visit the Grade Center Guide.

  • In the Control Panel, Click on Grade Center >> Full Grade Center
  • Locate the column which contains the name of the survey.
  • Click the arrow at the right of the name
  • choose Attempts Statistics
After you create the test, you need to deploy it in a course content area for your student to see it.
 
  • Access your course from the Course List Module found in the "My Courses" Tab
  • Browse to the content area where you'd like students to see the quiz link (ex. Assignments)
  • Point to Assessments
  • Select Test
  • Select the test that you'd like to add and then click submit
  • The Test Options page will open
  • Under Test Availability, select Yes for make the link available
  • Click Submit​​​​